At BuyTOKEssay.com, we understand that you want to feel safe and secure when you place an order with us. That’s why we offer a clear and comprehensive Money Back Policy. This policy gives you the right to request a refund at any stage of the order process if anything goes wrong, ensuring that your interests are protected. With a high customer satisfaction rate and rare refund requests, we are confident in our ability to provide you with a quality experience.
If you need to cancel your order, the refund amount will depend on the order’s status. If no writer has been assigned, you will receive a 100% refund. If a writer has been assigned and work has begun, you can claim a refund of up to 70% if half or less of the deadline has passed and up to 50% after that. However, if the paper has been completed and delivered on time, you will not be eligible for a refund due to cancellation. In exceptional cases, where the cancellation is due to circumstances beyond your control, a partial refund of up to 30% may be considered.
If you notice that you have been charged twice for the same order, please contact us right away with both receipts, and we will refund the extra payment in full. If you accidentally place two identical orders, you must cancel the one you don’t need before we assign a writer. Otherwise, the standard refund policy for cancellation will apply.
If we cannot find a writer to work on your order, we will issue a full refund. Likewise, if you request a revision from a different writer and a suitable one cannot be found, our Dispute Department will review your claim and provide a refund if appropriate.
If your paper is delivered after the original deadline, you can request a recalculation of the order price based on the new deadline. For example, if an 8-hour delivery paper is completed an hour late, it falls into the 16-hour delivery category and should cost less, with the difference in price being refunded. If the paper is delivered late for long-term orders, we will refund 7% upon request.
In the case of a late revision, lateness refunds and price recalculation do not apply. To avoid confusion, choose the correct deadline when placing your order, and ensure that your estimated submission deadline exceeds your first draft deadline by at least 30%.
If you are not fully satisfied with the quality of your paper, you may request a free revision, ask for a different writer to be assigned, or request a partial refund. If you choose the latter option, you will receive the MS Word version of the paper and have 14 days to provide us with feedback and any necessary revisions.
Our Money Back Policy ensures that you have a safe and secure experience when you order with us at BuyTokensEssay.com. If you have any questions or concerns, please don’t hesitate to contact our Support Team.